Privacy Policy

Montessori Home Early Learning Shepparton (“we”, “us” or “our”) operates an early learning centre at 107 Wilmot Rd, Shepparton VIC 3630. We are committed to protecting the privacy of children, families, staff and website visitors in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

For privacy questions or requests, contact us at admin@montessorihomeshepparton.com.au or call 03 5858 2935.

Depending on how you interact with us, we may collect:

• Parent or carer details such as name, phone number, email address and postal address
• Child details such as name, date of birth or age, preferred start date, days of care, health or additional needs information where you choose to share it
• Enquiry, tour booking, place request and enrolment application information submitted through our website forms
• Website usage information such as pages viewed, device and browser type, and referral source, including through cookies and Google Tag Manager
• Records needed to meet early childhood education and care regulatory requirements

Some of this information may be sensitive information under Australian privacy law. We only collect sensitive information where it is reasonably necessary for our services and permitted by law, or where you provide it voluntarily.

We collect personal information when you:

• Book a tour, request a place, send an enquiry or submit an enrolment application
• Call, email or visit the centre
• Use our website, including forms and embedded media
• Provide information required for enrolment, billing, medical or emergency contacts

Where practicable, we collect information directly from you. If someone else provides information about a child, we expect they are authorised to do so.

We use personal information to:

• Respond to enquiries and arrange centre tours
• Assess and process enrolment and waitlist requests
• Provide early learning and care services to enrolled children
• Contact families about routines, learning updates, fees and centre operations
• Meet our legal and regulatory obligations as an education and care service
• Improve our website and understand how people find and use our services
• Measure advertising and marketing performance, including via Google Tag Manager

We do not sell personal information.

We may disclose personal information to:

• Staff and educators who need it to provide care and support
• Service providers who help us operate the centre or website, such as hosting, email, database, payment or analytics providers
• Government agencies or regulators where required or authorised by law, including under education and care legislation
• Emergency services where reasonably necessary to protect a person's health or safety

Some providers may store or process information outside Australia. Where that happens, we take reasonable steps to ensure appropriate privacy protections are in place.

Our website uses cookies and similar technologies, including Google Tag Manager, to operate the site, understand usage and measure advertising. This may include conversion events when a form is successfully submitted. Those events do not include names, phone numbers, email addresses or other personal form answers.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information submitted through our website forms is stored in our systems and accessed only by authorised staff.

No method of electronic storage or transmission is completely secure. Please contact us promptly if you believe your information has been compromised.

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete. We will respond within a reasonable time and may need to verify your identity.

We keep personal information only for as long as needed for the purpose it was collected, or as required by law, including education and care record-keeping obligations.

Our services involve collecting information about children. Parents and guardians are responsible for the information they provide about their child. We handle children's information carefully and only for legitimate care, learning, safety and compliance purposes.

If you have a concern about how we have handled personal information, please contact us first using the details above so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown above.

Montessori Home Early Learning Shepparton
107 Wilmot Rd, Shepparton VIC 3630
Phone: 03 5858 2935
Email: admin@montessorihomeshepparton.com.au

Related pages: Contact · Enrol · Book a tour